Frequently Asked Questions

The Storage Specialists are dedicated to providing you with the best in customer service.

Below, please find answers to our most common questions. If your questions are not answered here, please feel free to contact your nearest store.

How long do I have to sign up for?
We offer month to month leases, meaning no contracts and no commitment. We will offer discounts for storage paid in advance. So if you know the amount of time you’ll be staying, you can save by prepaying your rent.

When can I get to my belongings?
Our facilities are open 7 days a week. Office and access vary by location. Please visit our website for facility hours and features.

Do you provide insurance?
We have The Advantage Protection Plan to protect your items.  Ask our managers how it works.

How much notice must be given when I move out?
We require a 10 days written notice to move out. Full details on the vacating policy will be provided for you at the time of move-in.

Can I store RV/Camper/Car/Boat?
The Self Storage Specialists do offer RV/Camper/Car/Boat storage at select locations.

How can I make a payment?
Payments can be processed by mail, in person or through our website. You may also arrange to have your payment be automatically deducted from your credit card. Please ask your manager about this feature.

Did we answer your question?
If not, please contact a store near you.